For your stay with family and friends,
the best location
and the best comfort.

KOALA INN is the apartment hotel where families and friends can share special moments in central Tokyo.

With a convenient location near stations, and home-like design, our rooms are relaxing.

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A place where you can unwind.

Touches of bamboo and traditional Japanese design create a calm,
authentic atmosphere in the middle of the city—offering families and friends a peaceful, joyful stay.

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Relax together, celebrate together.
Our spacious, Japanese-inspired rooms can accommodate up to 10 guests.
Each room includes a kitchen, cookware, and a dining table—perfect for families or groups to share meals and moments freely.
Enjoy not just your travels, but also the time spent inside the hotel—like living together in Tokyo.
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Experience the spirit of Japan, with peace of mind.
Our modern Japanese-style rooms are loved by international guests.
With English guides, in-room manuals, and attentive support, you can stay with confidence.
Feel the calm of Zen and discover the heart of Japan in a serene and welcoming space.
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Explore Tokyo from its most convenient center
KOALA INN is located within walking distance of major stations in popular areas. It’s the perfect base for exploring Tokyo and beyond—from theme parks to Mt. Fuji, Hakone, and the airports—ideal for first-time visitors to Japan.

Find KOALA INN

Find the perfect accommodation for your travel style and plans

FAQ

Do you provide breakfast?

Breakfast service is not available at our hotel.
However, there are many restaurants and convenience stores nearby for your convenience.
You are also welcome to use the in-room kitchen and microwave to prepare a simple meal.

Is there a washing machine, dryer, or coin laundry?

Yes, washing machines and dryers are available free of charge 24 hours a day.
Depending on the room type, a washing machine may be installed inside your guest room.
Please check the details for each property for more information.

Can I store my luggage before check-in or after check-out?

We are happy to store your luggage for free after 12:00 PM on your check-in day.
Please contact the hotel in advance to make a request.
Unfortunately, we cannot store luggage after check-out. Thank you for your understanding.

What are the check-in and check-out times?
  • Check-in: from 3:00 PM
  • Check-out: by 10:00 AM

Early check-in or late check-out is available for an additional fee, subject to room availability.
Please note that we may not be able to accommodate all requests.

Can I send my luggage to the hotel in advance?

Yes, you can send your luggage to the hotel before your check-in date.
Please contact us in advance before shipping.
※Shipping fees must be paid by the sender.
※We cannot accept valuables, fragile items, or food.
※Please note that the hotel is not responsible for any loss or damage to delivered items.

Can I smoke in the guest room?

All guest rooms are non-smoking.
Thank you for your understanding and cooperation in keeping a comfortable environment for all guests.

Is daily cleaning service provided?

During your stay, daily cleaning is not provided.
Trash collection is available upon request.
As part of our environmental conservation efforts, we do not change towels or linens every day.
A washing machine and dryer are available in the room for your use.
Additional cleaning service or replacement of towels, bath mats, and linens can be arranged for a fee.
Thank you for your kind understanding.

Do you provide a shipping or delivery service?

We do not provide parcel shipping services.
Please use a nearby convenience store or delivery service to send your items.

Is the internet available?

Yes, free high-speed Wi-Fi is available in all guest rooms.

Do you have baby cribs available?

Yes, baby cribs are available free of charge.
Please request one when making your reservation or contact the hotel in advance.
The number of cribs is limited, so availability cannot be guaranteed.

Are amenities provided?

Yes, basic amenities such as shampoo and body soap are provided.
Please check each hotel’s details for a full list of available items.
As part of our environmental commitment, we kindly ask guests to bring their own toothbrushes, slippers, and other personal amenities.

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Company Profile

Company Name:
CROOZ Hotel, Inc.
Established:
Established:
Head Office:
Ebisu SS Building, 4-3-14 Ebisu, Shibuya-ku, Tokyo 150-0013, Japan
Representative:
Koji Obuchi
Capital:
20 million yen
Business Activities:
Hotel operation and management
Shareholder:
CROOZ, Inc.